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How to File a Complaint or Commendation

If you believe you have been subjected to, or witnessed misconduct of any type from an officer of MNAPA, the Chief encourages you to report the incident to either the MPD or MNAPA's OCACU (Officer Complaint and Commendation Unit). You can also leave a compliment or commendation for one of our officers.

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There are many convenient ways for you to file complaints, including in-person (preferably), over the telephone, or via mail, email or fax. 

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OCACU handles the following types of complaints against MNAPA officers:

  • Harassment

  • Use of unnecessary or excessive force

  • Use of language or conduct that is insulting, demeaning, or humiliating.

  • Discrimination based on race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, physical handicap, matriculation, political affiliation, source of income, or place of residence or business

  • Failure to wear required identification or refusal to provide name and badge number when requested to do so by a member of the community 

Complaint forms and information sheets can be obtained by:

  • Visiting RE Dynasty/Multinational Atlas Protection Agency at:
    6311 Allentown Rd, Temple Hills, MD  20748

  • Calling Chief Robinson Office at (240) 354-9438 ext. 001

  • Online at mnapa.org

Complaint forms can be submitted:

  • By email: chief.mnapa@gmail.com

  • By dropping forms off at RE Dynasty/Multinational Atlas Protection Agency office

What to Remember When Making a Complaint or Commendation

 

Whether filing a complaint in person or alone, the following information is very important when describing the event:

  • The day, date, time, and location of the incident.

  • The officer’s name, badge number, and description.

  • Witnesses’ names, addresses, and phone numbers.

  • License numbers for any vehicles involved in the incident.

  • Any other evidence you feel may be important, such as copies of traffic tickets, police reports, photographs, and medical records.  If you have injuries, include their nature and extent.

  • It is vitally important that you file your complaint as soon as possible so that photographs can be taken and medical records can be obtained quickly.

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